Membership & Subscription Management
NAB Technologies Membership Management provides your site reliable password-for-payment protection. The system instantly enables each customer, upon successful payment, to access restricted areas of your site. Customer-friendly features include the ability to cancel, look up lost passwords, change pertinent bio information and renew expired memberships. Includes automated periodic billing if applicable and online HelpDesk for centralized customer support. Windows NT or IIS may be supported for an extra fee.
This robust system includes an extensive online Membership Management Database to search, edit and even export your subscriber database to use with word processing, spreadsheet or marketing software applications.When the customer chooses the pay button on the checkout page our DirectLink secure payment script opens. This script opens a page (form) which collects the customers billing information as well as their desired username and password. After the information is entered the username is checked for uniqueness and the credit card is checked for validity. If both are found acceptable, the customer is granted real-time access.
Free or reduced price trial periods are easily established or modified using your management screens.
On-Board Customer Service and Anti-Theft Systems!
Total Subscription Management Gold; Total Subscription Management Gold is complete, hands-on site management by experienced NAB Customer Service Agents. NAB manages and responds to all customer issues including refund requests, chargeback defense and lost passwords. Total Subscription Management Gold is the ultimate in hands-free management for your busy subscription site. It gives you all of the features of the Membership & Subscription Management Program plus complete hands-free management of your online charges. Our NAB Site Managers will receive and answer all complaints, issue refunds and credits is appropriate, manually look-up lost password when the HelpDesk is just not enough, defend chargebacks and whatever else we can find to make your life even easier by fully automating customer service. Contact us for more information.